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Aftercare following emergency veterinary visits

Make the handover after an emergency visit explicit.

Once the responsible clinician has approved discharge and follow-up, Vetomo can organize the agreed tasks and owner updates. It is an aftercare workflow, not an emergency response service.

Extend your PIMS All currently available features

Emergency discharge team preparing a clear follow-up handover
Illustration of the clinic workflow

Decide which team owns the next step

The emergency provider and the regular practice may be different teams. Before inviting an owner, agree who reviews reports, when responsibility transfers and how the clinical record and instructions reach the receiving practice.

Confirm the discharge handover

  • Record the professional’s approved instructions and follow-up scope.
  • Name the reviewing team and its actual response hours.
  • Give a clear urgent contact route outside those hours.
  • Confirm transfer acceptance rather than assuming another practice has taken over.

Rehearse a shift change

Use a fictional case in the demo to test review ownership and the owner’s contact instructions. During the pilot, inspect incomplete handovers and unanswered reports. The useful outcome is a clearer process, not a claim that software makes an emergency safe.

Extend your PIMS

Your PIMS stays at the centre of your practice.

Vetomo adds clinic-led communication and aftercare. Your existing practice system remains the clinical record.

PIMS integrations →

Vetomo

Find the right fit for your clinic

See how Vetomo connects the clinic’s care plan, the owner’s daily actions, and the team’s review. Bring your current workflow and PIMS questions to a practical consultation and demo.

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Questions from practice teams

Questions from practice teams

Can owners use the app instead of seeking emergency care?

No. An app message does not provide urgent assessment. Owners must use the emergency contact instructions supplied by their veterinary team; uploaded information is not continuously monitored.

Explore the next step for your clinic

Digital veterinary aftercare software

Make the discharge plan usable at home.

A good discharge conversation is only the beginning. Vetomo helps your clinic deliver the approved plan as daily tasks, collect owner updates and organize the professional review that follows.

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Veterinary client communication software

Keep client conversations connected to the care plan.

A question after discharge needs context: which patient, which plan and what happened at home. Vetomo brings clinic-connected owner updates into the aftercare workflow so your team can review the information before responding.

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Organizing aftercare handovers in the veterinary team

Give aftercare a responsible person across every handover.

A digital plan does not allocate staff time by itself. A clinic needs an agreed routine for preparing care, reviewing owner updates and carrying unresolved work into the next shift. This guide helps a practice manager write that routine with reception, nurses and veterinarians, so responsibility does not depend on the person who happened to see a message first.

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One month free

See the workflow before you decide

Walk through care-plan approval, the owner experience, and how your team reviews follow-up. A demo lets you check the fit against a real clinic workflow.