01Close the gap after the owner leaves
Printed instructions explain what should happen; they do not show what happened at home. A digital aftercare pathway connects instructions with reported progress while leaving treatment decisions with your veterinary team.
02Build the handover around a real care episode
Start with a pathway your team already understands.
- Prepare the patient-specific plan and obtain the required professional approval before activation.
- Connect the owner, explain the daily tasks and confirm the review schedule.
- Review reported progress, contact the owner when needed and document decisions in the PIMS.
03See the complete pathway before deciding
Ask for a demonstration from plan activation to an owner check-in and team review. For your pilot, track enrollment, first completed check-in, missing updates and staff review time. These observations show workflow fit; they are not proof of a clinical outcome.